Joint Commission Department of Quality Monitoring
In order to guarantee the highest quality healthcare for our patients, Loretto Hospital participates in a national accreditation process conducted by the Joint Commission on Accreditation of Healthcare Organizations.
The Joint Commission is an independent, not-for-profit organization that sets national standards for measuring healthcare quality and safety, including the safety of the environment where healthcare is provided. They routinely conduct periodic unannounced accreditation surveys at participating hospitals.
If you have any quality of care or safety concerns, we encourage you to contact Paula Crossen, Privacy Officer at (877) 854-5599. You may also notify The Joint Commission by calling 1-800-994-6610 or email
complaints@jcaho.org.
Hospital Report Card Act
In response to the “Hospital Report Card Act” (HRCA), Loretto Hospital is hereby notifying the public of their right to access nurse staffing, census, orientation and training information and will provide them the information upon written request. For information regarding obtaining any of the above data please contact the Nursing Administrative Supervisor at (773)854-5308.
Right to an Interpreter
Loretto Hospital values the diversity of its community in efforts to support our patients and their families, upon request we provide foreign and sign language interpreters as well as other auxiliary aids to patients. These services are provided at no additional cost to our patients.