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Medical Records

The medical records department plays a key role in caring for our patients because it tracks every treatment, procedure and diagnosis by physicians for each patient. At Loretto Hospital, our medical records staff works closely with attending physicians to ensure that the patient’s medical information is recorded accurately and in a timely manner.  Additionally, because of the sensitivity of patient records, Loretto

Hospital adheres to all federal HIPAA Privacy Rules, which protects the privacy of a person's health information, whether electronic, written, or verbal.

How to Obtain a Copy of Your Medical Record

In order to protect your privacy, we require written authorization to release your medical records. Below is the Authorization for Release of Medical Information. Please print and complete the form, and return it to the Medical Records Department as requested.

Authorization for Release of Medical Information Download Form

Medical Records Department

Phone: (773) 854-5376 | Fax: (317) 454-8573

Subpoena Request

Phone: (773) 854-5376 | Fax: (317) 454-8573

Acceptable Forms of Identification

The following are acceptable forms of identification:

  1. State-issued ID
  2. Driver’s License
  3. Passport
  1. Birth Certificate
  2. Social Security Card

Office Hours

The Medical Records Department is available to assist you during regular business hours, Monday through Friday from 8:00 a.m. to 4:30 p.m.

When Will I Receive a Copy of the Medical Record?

Copies are processed within 7 to10 business days from the date the request is received, but can take up to 30 days.

Is there a Fee Associated with Obtaining a Copy of My Medical Record?

Number of Copies

Paper Medical Records

Electronic Medical Records

Handling charges


50% of the per page charge for paper copies

Pages 1 - 25


Pages 26 - 50


Pages 51 and more


Note: Fees are subject to change without notice.

Contacting Medical Records

If you need any additional information, please contact our Medical Records Department at (773) 854-5376.